Fin

Category

AI & Machine Learning

Launched

March 14, 2023

Pricing

freemium

Website

fin.ai

Fin is a single Customer Agent that can take on different roles—sales, service, ecommerce—depending on what the conversation needs. It runs on proprietary AI models (Apex 1.0 and Apex Flash) custom trained on billions of customer experience interactions. Fin resolves complex queries, updates accounts, processes payments and refunds, troubleshoots technical issues, and works across channels including Voice, Chat, email, Slack, and social. It integrates with helpdesks like Intercom, Salesforce, HubSpot, and Freshdesk, and can be live in under an hour.